Frequently Asked Questions (FAQs)

1. What services does GreatLife Tech offer?

GreatLife Tech offers a wide range of services, including personalized tech coaching, device setup and troubleshooting, digital literacy workshops, job search and application assistance, remote support, and our exclusive Tech Concierge Service. We're here to assist you with all your technology needs.
 

2. Who can benefit from GreatLife Tech's services?

While we specialize in helping seniors, our services are available to individuals of all ages. Whether new to technology or seeking to enhance your digital skills, GreatLife Tech is here to assist you on your tech journey.

 

3. What if I don't need an hour of help? 
Service can be prorated in 15-minute blocks, with the remainder time used at a later time.
 

4. Can GreatLife Tech help with devices from different manufacturers?

Absolutely! We're not tied to any specific brand or manufacturer. Our experts are well-versed in a wide range of devices and software, ensuring that we can assist you, regardless of your brand or operating system.
 

5. What is the Tech Concierge Service, and how does it work?

The Tech Concierge Service is an exclusive subscription plan that provides round-the-clock tech assistance. Choose from our virtual or in-person support options, and enjoy immediate access to our experts for all your tech needs. It's like having a personal tech concierge at your service whenever needed.

6. How do I schedule a session with GreatLife Tech?

Scheduling a session with us is easy! You can use the contact form or email us at greatlifetech@proton.me. We'll work with you to find a convenient time and mode (virtual or in-person) for your session.
 

7. What makes GreatLife Tech's tech coaching different from other tech support?

Our tech coaching goes beyond basic troubleshooting. Our sessions are personalized to your needs and skill level, empowering you to become confident and independent tech users. We focus on enhancing your digital skills, not just fixing immediate issues.

8. Can GreatLife Tech help with online job searches and applications?

Yes, we can! Our workshops and services include job search and application assistance. We guide effective strategies for online job searches and offer support during the application process to help you stand out to potential employers.
 

9. What sets GreatLife Tech apart from speaking with tech support from device manufacturers or app developers?

GreatLife Tech offers patient, personalized, and comprehensive assistance, unlike typical tech support. We don't overwhelm you with tech talk and information you may not understand or need. We break it down to your understanding and need. We're not limited by brand or platform, prioritize age-friendly support, and empower you with tech skills for the long term. 
 

10. Is there a guarantee for GreatLife Tech's services?

Yes, we're committed to your satisfaction. If you're not completely satisfied with our services, please let us know, and we'll work to resolve the issue to your satisfaction.
 

11. How can I get started with GreatLife Tech?

Getting started with GreatLife Tech is easy. Let us know your needs here, and we will take care of the rest.